IKOS K1S

Returns Policy

Refund & Return Policy At Ikoshub.com, we strive to ensure that you are completely satisfied with your purchase. Our return and refund policy is designed to provide you with clarity and confidence when shopping with us. Please read the following guidelines carefully: Eligibility for Returns and Refunds Product Condition: Products must be reported as faulty within 24 hours of delivery. We cannot accept returns or offer refunds after this period. Products should be unused and in their original packaging. Items that have been opened, used, or activated are not eligible for return or refund unless a manufacturing fault is identified. Return and Replacement Procedure Faulty Products: If you receive a faulty product, you must notify us within 24 hours of delivery. Please provide clear evidence of the fault, including a video of the product and its packaging. To initiate a return or replacement, contact us promptly via email at support@ikoshub.com or call our customer service number. Include your order number and a brief description of the issue. Product Type: We deal in IKOS devices that are compatible with Apple iPhones, Gevey Network locked, and non-PTA mobile phones. We provide solutions for these devices but are not liable if the government imposes bans or restrictions on the use of these products. Replacement Policy: For faulty products reported within the 24-hour window, we will arrange a replacement. The product must be returned in its original packaging with all included accessories and documentation. Important Notes Government Restrictions: Ikoshub.com is not responsible for any changes in government regulations that affect the use or functionality of the products we sell. This includes any bans or restrictions imposed after your purchase. Unopened Products: Returns and refunds are only possible for products that are unopened and in their original packaging, unless a fault is reported within the specified timeframe. Evidence Requirement: A video showing the product and packaging is required to process a return or replacement. This serves as proof of the condition of the product and any potential damage. After 24 Hours: Claims or issues reported after 24 hours from the delivery date are not eligible for return or refund. Contact Us For any questions or concerns regarding our return and refund policy, please contact us at: Email: support@ikoshub.com Customer Service Number: [Insert Number Here] Thank you for choosing Ikoshub.com. We appreciate your understanding and cooperation with our return and refund policy.